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Customer Comments 








We at Smokey Mountatin Trading feel the older ways of doing business are still the best.

Quality - Value - Customer Service
These are out priorities!
 
Here is what a number of our Customers have to say...

I just wanted to let you know how pleased I am in the quality of the patches that I ordered.Sometimes it's hard to know who to trust when dealing  online but I'm glad that found Smokey Mountain.I will recommend you to my friends and will be ordering more in the future. Thank-You !   
Angelo Tiberio
3-2-09
Al, I am IMPRESSED!  From the outstanding customer service in letting me know about a problem with my debit card, to the fast fix on your end, to the ONE DAY SHIPPING TIME, and not to mention the quality of the patch I ordered, all I can say is YOU GUYS ROCK!  The patch was shipped on Wednesday and it was in my mailbox on Thursday!  Y'all have absolutely cemented me as a lifelong customer, that's for sure!
Thanks again, and you'll be getting another order from me soon!
Ray
12-22-08
Hi,
I just wanted to say thank you for the super-fast(not to mention free) shipping and the cool key chain and earrings. The fact that you emailed me and shipped so promptly really impressed me, to the point that I posted a link to your website on the Women Who Ride forum. I've added your site to my favorites, and definitely will be a repeat customer!
Thanks again,
MJ
6-9-08
Al
Thanks for the quick service and free shipping its great. Im not a new customer just a returning satisfied customer. Im going to check out your other 2 sites thanks to the info will pass it along to all my biker friends hopefuly they will order to. Keep up the good service its rare but refreshing.

Regards
John Pearston
4-23-08

Hi America, I just received my order, that is fast to cross the ocean!
I am very pleased with it, high quality for sure
Good trade! Those are some patches you wont find over here, certainly not for that price. I will keep your internet address in my
favourites and recommend it to all the country! (we are small)
Good feeling to show my american pride.
THANK YOU!
Philippe Lequet Belgium
12-8-07
Hi,
I just wanted to e-mail you to say thanks for your outstanding service!
The goods ordered were with me inside 7 days here in the UK and exactly as described. I will certainly recommend you to the other members of my Bike Club.

Regards,
Ian Campbell
7-25-07
Al,
I have just received my new t-shirt and couldn't be more pleased!
You guys are awesome. I look forward to ordering from you again.
Thanks,
Shane Pearce
4-19-07
Al,
Thanks for your email and prompt mailing of my patches. This is not my first order from ya'al and my repeat business is because of your outstanding customer service and quick shipping. Thanks again.
Steve
4-4-07
Al,
Thank you very much. I received my wallet today and couldn't be any happier. Great product, great price, and great speed on delivery.  Very refreshing experience in this day and age. Will definitely buy from your business again and recommend it to all my biker friends.
Thanks again,
a happy customer,
Douglas
1-14-07
Howdy from Calgary Canada,
Just received a few patches that I ordered from you. I wanted to comment that I am very impressed with the products, and the fact that they got here quick. I will be sure to recommend you to my friends and place more orders myself! Cheers,
JF
12-6-06
Hi Al!
Just received the patches in the mail! Breathtaking!!  They are more striking and finely crafted than expected!!! I really appreciate the quality of your merchandise, the excellent value, the speed of your fulfillment (and USPS's delivery!), the free s&h, and the friendliness of your communication!!!! WOW! Will definitely be back for more!!!!! Oh, and THANKS for the free patch - very nice gesture that's refreshing these days :-) I'll recommend Smokey Mtn Trading to all :-)
Regards,
Milli 10-22-06

I received my order today and I am very impressed. The quality of the patches and pins that I ordered was better than I expected, not to mention the fast shipping. I will definitely recommend you to all of my friends.
 It was a pleasure doing business with you.
D. Larson
10-12-06
Hi Al
I would just like to say that this is the second time I have ordered from your site, and I have to say thus far your service has been second to none, a very user friendly web site, easy to place an order, and the products arrive well within the time given, especially all the way to Bonny Scotland, I would also like to thank you for the free gift that was in my first order, which was totally unexpected.
I am part of a large HOG chapter ( Dunedin Chapter Scotland ) and I have no problems passing your web address on to my buddies who I imagine will be more than happy with your service and the quality and price of your products.
Many thanks once again.
Patrick (Sicknote ) McDermott
Hi Al,
Just wanted to say thank you for a easy shopping experience! My wife received the patches (I am still overseas for Operation Iraqi Freedom for another 6 weeks) and she loves them.  We will definately shop your website again.  Thanks again, and have a great day!
Art  7-9-06
Hi Al & Rose,
I placed an order on 6-25-06 and received it today-6-28-06 Wednesday. That is what I call Fast shipping! I don't remember what link led me to your website but I am glad I found it! Your prices are wonderful and the service is great!! My order was only for 2 vest extenders and a patch, yet I still received good service & prompt shipping. I really love the vest extenders! A great price of $7.00 for 2. Other websites ask $13.00 a pair. Since I was so pleased with my first order I decided to place another. I ordered a total of 6 more vest extenders (2 for me & 4 for spouse) and another patch. I know I won't be disappointed!  Thanks. Have a great summer & Ride Safe!
Sincerely,
Tina
Hanover, Pa.

Just wanted to let you all at Smokey Mountain Trading how pleased I've always been
with everything I've ordered from you! I've ordered a few times and will be doing so again! The service and communication is exceptional and the shipping....well, what can I say...it's the fastest anywhere! My husband and I are always impressed with the quality of everything we get! Keep up the good work, ya'll!
Ann Young
5-8-06
I just want to let you know. I have searched the web carefully, and local shops as well, and have found no one with the selection, and or prices you have. I just recently placed my fourth or fifth order with you, and am sure, not my last. Your shipping is always fast (as well as free) and my orders always arrive completely. It's obvious you are bikers, with the needs of bikers in mind. I just wanted to say thanks, and keep up the good work.
 Bill Kynast, Glendale, AZ
4-30-06
Hello to all the guys at Smokey Mountain trading
I have been getting all of my items from all of you for a long time now and I just want to say thanks for all the hard work to keep us all happy.
I get what I send in for and not a replacement.
As of today, every item I have gotten from you has been the best, not one problem with one thing.
Just remeber it is not just the items you have, it is the people you have taking care of us all each and every day There is not another place I deal with that I can say I get treated like I am a part of the Family.
Family is a great deal to me.
Thanks to each and every person.
Big John
(better known as HogHead)
J&B Biker Stickers Pres.
2-2-06
Just got another order that I placed with you and I have to tell you guys that everything I have ordered is always top notch quality. Thanks again. You guys are great..
Alan Allen, Olympia, Wa
1-30-06
Smokey Mountain Trading.

I received my order a few days ago - very quick arrival time after my
order. I had looked at ordering patches from several online companies and you had the most user friendly, Your prices were the best, and your delivery time for my order was awesome. Thank you for such great service
I will be telling all of my biker buddies where to buy their stuff
from online.

Thanks again - Rich Jones
10-26-05
After being completely burned for the second (and last) time on e**y, Google brought me to your website. I placed an order on a Friday night, your confirming email came Saturday that it had been mailed, and it arrived in my mailbox Monday morning -- all this with free shipping and a gift. Thanks not only for the great quality patches and customer service, but also for restoring my faith in humanity. Anyone else out there with the same experience, don't hesitate to order from these fine folks.

Sincerely,
Jerry
4-4-05
Thanks for your fast response to my order. I always order late at night and it's great to know
that you sent it out early this morning. You have the neatest stuff.  Your patches are awesome
and I'll have to buy more leather to put them on. I have ordered from you several times and have
never had a problem with anything. Everyone always asks where I got my patches and I'm giving my Harley friends your email address. They say laughing is contagious and I do alot of that when read your patches. My dog gives me strange looks,when he sees me rolling on the floor laughing. Keep it going, you're doing a great job. Before long, I'll have lots of bikers in Wisconsin wearing your patches. A gal can never have enough leather or patches. It is a pleasure to do business with you.
Nancy Drews
Wauwatosa,Wisconsin
3-30-05
I just got my patches in the mail. They were even better than I expected. I have now found my new favorite online site for patches!! I am going to recommend your site to all of my buds. The service was top notch, great communication, and extremely fast shipping. Thanks again for an awesome service. Wish all online sellers were up to your par.. Take care
Jason Levy  3-21-05
I received the wallet today. I am very pleased. Thanks for a good product and great service. I will not hesitate to buy from you again.
Thanks -
Ben     1-25-05
Just wanted you to know I received the wallet and pins in record time. I am very happy with the purchase, the wallet is very high quality, if I would have gotten it from the local leather shop here in Illinois It would have cost double, also I gave the guys in the club the little angel pins for a Christmas presents and they immediately put them on their rags.Thanks again.
Merry Christmas and a Happy New Year
Kelly Gucito   12-23-04
I just wanted to thank you for a great product, fast shipping, great communication, and an excellent price.
You have a customer!
Wayne Truitt       12-1-04
Just a line to let you know that I
received my order today, and I'm very impressed with the quality and quickness of the order. I'll be recommending your site to my friends for sure.
Thanks,
Gerald E. (Pops) Reneau
11-26-04
I just wanted to let you know that I received the patch and scarf a couple of days ago and I'm very pleased with both! Your communication and rapid shipping have made this an effortless transaction!!! I will return to your website for any other purchases that I may need or want in the future...
Thanks again and Happy Thanksgiving,
~Harrison~        11-24-04
Received my order and am very happy with the patches, excellent quality !!!
many thanks Ted P. - - 11-12-04
This is my third order with Smokey Mountain - You guys rock!! Excellent service and prices!
Terry B...11-8-04
         I HAVE SHOPPED ON-LINE FOR OVER 4 YEARS NOW AND YOU GUYS ARE BY FAR THE BEST COMPANY I HAVE EVER DEALT WITH. I KNOW THAT ONCE I PLACE THE ORDER, EVERYTHING ELSE IS TAKEN CARE OF.  I HAVE RECOMMENDED YOU TO ALL MY FRIENDS WHEN THEY NEED PATCHES. THANKS GUYS!!!!

LARRY CRUSE 11-7-02
Just wanted to say again how much I appreciate you guys. Your selection of patches is the best I've seen. This is actually my 3rd order from you, however it's all going to my girlfriend in Washington state.

Keep up the awesome work, and please don't go away! Oh, and by the way; thanks so much for getting my last order to me so fast (the snakeskin Harley patch). I think I got within 7 days of ordering.
Thanks, God Bless, and have a great Thanksgiving.
Randy Thackston 11-19-01
Thanks again, Al. I am very pleased with the quality of the patches. And I certainly appreciate your rapid order processing. I am looking forward to receiving this next order.
One of the Gentlemen I forwarded your website info to is the DeSoto County Southern Cruisers Chapter First Officer. He informed me that he too ordered some merchandise from you after taking my advice & touring your website.
Thanks again!........ Roger George 11-13-01